Privacy Policy
Last updated: January 2025
1. Introduction
Signal ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Signal, the Signal App, or any services provided by Signal, including the Proof of Progress ("PoP") protocol.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly, including:
- Account information (name, email address)
- Protocol run data and evidence submissions
- Health and biometric data you choose to share
- Photos, lab results, wearable device data
- Dosing logs and adherence records
- Communication preferences
- Payment and wallet information
2.2 Automatically Collected Information
We automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Log data (access times, error logs)
- Cookies and similar tracking technologies
2.3 Blockchain Data
When you receive Proof of Progress ("PoP") badges or $SGNL tokens through Signal, certain information is recorded on the blockchain, including wallet addresses and transaction hashes. This data is publicly visible and permanent.
3. How We Use Your Information
We use collected information to:
- Provide and improve our services
- Verify protocol runs and issue Proof of Progress ("PoP") badges
- Process rewards and $SGNL token distributions
- Aggregate anonymized data for insights and research
- Communicate with you about your account and services
- Send marketing communications (with your consent)
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
4.1 Aggregated and Anonymized Data
We share aggregated, anonymized, and de-identified data with Patrons, researchers, and partners. This data cannot be used to identify individual users and includes:
- Protocol completion rates
- Outcome trends and patterns
- Statistical insights
4.2 Service Providers
We share information with third-party service providers who assist in operating our platform, including cloud hosting, analytics, payment processing, and blockchain infrastructure providers.
4.3 Legal Requirements
We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Blockchain and On-Chain Data
Important: When you receive Proof of Progress ("PoP") badges or $SGNL tokens through Signal, certain data is permanently recorded on the blockchain (Base network). This includes:
- Wallet addresses
- Transaction hashes
- Token amounts
- NFT metadata (badge information)
This blockchain data is public and permanent. Once recorded, it cannot be deleted or modified. We cannot control how third parties use this publicly available blockchain data.
6. Data Security
We implement technical and organizational measures to protect your information, including encryption, access controls, and secure infrastructure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Blockchain data is retained permanently as it cannot be deleted.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal and technical limitations)
- Object to processing of your information
- Request data portability
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
Note: Blockchain data cannot be deleted or modified once recorded. To exercise your rights, contact us using the information provided below.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, though this may affect functionality.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Children's Privacy
Signal and the Signal App are not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Signal or the Signal App, you consent to such transfers.
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information (we do not sell personal information).
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date. Continued use of Signal or the Signal App after changes constitutes acceptance.
15. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us through the contact form on our website or at the contact information provided.
